All plans

For SME's

Everything your leaders need, on one annual fee.

Muster Agile, Basic and Premium are built for organisations where leaders wear several hats and nobody has time to chase paperwork. Set expectations once, keep them live, and give every leader the same way of working.

Who it's for

Built for this situation.

  • Organisations from a handful of people up to 5,000
  • Executive teams without a large HR function behind them
  • Leaders currently running performance out of spreadsheets, email and memory
  • Boards asking for evidence that the plan is actually being delivered

What it costs

Agreed up front. Always.

Muster Agile

Under 20 people

$4,400per year

≈ $220 per person per year · + $2,200 one-off onboarding

  • Unlimited performance plans and reviews
  • Coaching records and one-on-one history
  • Team dashboard and review reminders
  • All six profiling tools, unlimited use
  • Culture pulse surveys
  • Email support
Sign up for Muster AgileOr ask a question first

Muster Basic

20 – 500 people

Most chosen

$18,000per year

$36 – $180 per person per year · + $4,400 one-off onboarding

  • Everything in Agile
  • Strategic and operational delivery tracking
  • Organisation-wide dashboards and reporting
  • Succession planning and talent profiles
  • Team talent grid
  • Divisional performance history graphs
Sign up for Muster BasicOr ask a question first

Muster Premium

500 – 5,000 people

$36,000per year

$7.20 – $72 per person per year · + $6,600 one-off onboarding

  • Everything in Basic
  • Multi-division configuration and reporting
  • Executive and board reporting packs
  • Leadership heat map and flags
  • Quarterly performance review with our team
  • Priority support
Sign up for Muster PremiumOr ask a question first

Onboarding is a one-off $2,200 for Agile, $4,400 for Basic and $6,600 for Premium. Annual fees are fixed for the licence term.

What's included

Every feature, module by module.

Performance plans and reviews

Expectations set once, then kept live all year — so a review is a conversation about evidence, not a scramble for documents.

  • Plan templates by role, level and division
  • Objectives with measures, weightings and due dates
  • Evidence attached against each objective as work happens
  • Mid-cycle check-ins and end-of-cycle reviews in one record
  • Automated review reminders for leader and team member
  • Full history retained year on year

Coaching records

Every one-on-one captured in the same place as the plan, so coaching compounds instead of disappearing.

  • One-on-one notes with agreed actions and owners
  • Actions carried forward until closed
  • Private leader notes separated from shared notes
  • Coaching cadence visibility for the leader's leader
  • Searchable conversation history per person

Corporate strategy and delivery

The organisational plan connected to the people delivering it, so progress is visible without a status meeting.

  • Strategy, objective and action hierarchy
  • Owners, milestones and status against each action
  • Traffic-light progress rolled up by division
  • Line of sight from a corporate objective to an individual plan
  • Quarterly delivery reporting pack

Succession and talent

Who is ready, who is nearly ready, and where the key-person risk sits.

  • Readiness scale for each leader (now, 12 months, 24 months)
  • Team talent grid across capability and contribution
  • Key-person risk flags
  • Succession watch list with short narrative against each name
  • Development actions linked back to the person's plan

Staff profiling

Unlimited access to the profiling tools your leaders already trust, held against the person's record.

  • Myers-Briggs (MBTI) style type indicator
  • Hogan-style personality and derailer view
  • DiSC behavioural profile
  • StrengthsFinder-style strengths ranking
  • Enneagram profile
  • Emotional intelligence (EQ-i) profile
  • Unlimited re-profiling as people move roles

Pulse surveys and culture

Short, frequent surveys that show culture and morale moving — not an annual autopsy.

  • 15-question culture and morale pulse
  • Anonymous responses with divisional breakdown
  • Spider-web comparison across divisions
  • Trend view survey over survey
  • Free-text themes summarised for leaders

Dashboards and reporting

One view for the leader, one for the executive, one for the board.

  • Team dashboard with performance, expectation and the work
  • Divisional performance history graphs
  • Leadership heat map
  • Flags raised where a division is trending down
  • Exportable Word and PDF reporting packs

Side by side

What changes between plans.

FeatureAgileBasicPremium
Performance plans and reviews
Coaching records
Staff profiling (all six tools)
Culture pulse surveys2 per year4 per yearUnlimited
Corporate strategy and delivery
Succession and talent grid
Divisional performance history
Multi-division configuration
Executive and board reporting packs
Quarterly review with our team
SupportEmailEmail and phonePriority

Onboarding

Live in four weeks

  1. Week 1

    Configuration workshop — structure, divisions, roles and plan templates.

  2. Week 2

    Your people loaded, permissions set, first plans drafted with the executive.

  3. Week 3

    Leader training — running a plan, a check-in and a coaching record.

  4. Week 4

    Go live, first pulse survey issued, dashboards handed to the executive.

Questions

For SME's — the detail.

Get in touch

Tell us about your organisation and we'll map it to a plan.

We'll confirm the right licence, the onboarding fee and what going live looks like for you — in writing, before anything starts.